eCommerce


eCommerce is the acceptance of credit cards through an online portal that allows the student or customer to securely enter their credit card information electronically for payment. Online credit card acceptance for UAF must be completed through a University of Alaska (UA) approved processing website. The current UA approved eCommerce portal is TouchNet.com. Departments must contact the UAF Bursar's Office to create a merchant account with TouchNet.

Through TouchNet, your department may setup a uStore or a uPay site. The Marketplace Guide (PDF) can help determine which option is best for your department. uStore examples can be viewed in the UA Mall. Basic differences:

  • uStore: the department can set up online stores with individual "products" that can be linked to multiple Banner detail codes.
  • uPay: is linked to an existing site as a "Pay Now" option only; payments post to a single Banner detail code.

If your department would like a more customized eCommerce experience than the uStore or a single Pay Now button on your departmental webpage can offer, check out some of the TouchNet Ready Partners available to work with (additional cost may apply).

Once your department is ready to setup an eCommerce solution, submit the UAF eCommerce Request Form. You will also need to submit the UAF TouchNet User Request Form and PCI Security Agreement Form for all users who will need access to the TouchNet Marketplace. Any further questions, contact the UAF Office of the Bursar.

Current TouchNet users:

Additional users can be added using the UAF TouchNet User Request Form (PDF - always include PCI Security Agreement Form). If a user needs to be removed, please email uaf-bursar@alaska.edu.

Please contact the UAF Bursar Office if additional detail codes need to be added to the existing uStore.

TouchNet has a wonderful built in Help Section. It has everything you need to know to build, maintain and update your uStore and/or uPay!

Additional resources:

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