NTS Self Service (macOS)
Installing software with NTS Self Service
Customers that have an Apple OS X computer can take advantage of NTS Self Service to download and install software managed by NTS.
About
NTS Self Service is a component of the JAMF Pro Management Suite, which provides an efficient way of managing and installing software on University-owned Apple macOS computers.
It offers features and functions that provide the Office of Information Technology (NTS) with best practice strategies to meet the challenges of supporting macOS in the University of Alaska Fairbanks (UAF) and Statewide system (SW).
Verifying that you have NTS Self Service
You can verify that you have NTS Self Service installed by checking for the existence of the NTS Self Service application in your Applications directory.
You can further validate functionality by verifying that you can open NTS Self Service and are able to login with your UA credentials.
Installing NTS Self Service
Requirements
- macOS 10.13 or newer
- Active network connection
- Computer is owned by UAF or SW
(Never enroll a personal device in JAMF.)
Enrolling in the JAMF Pro Management Suite
- Navigate to the Enrollment Page
- Log in with your UA Username and Password
- Follow the on-screen guide for completing the installation
Installing software with NTS Self Service
- Navigate to your applications within Finder.
- Open the NTS Self Service application.
- Log into NTS Self Service using your UA username & password.
- Select the application you want to install, click install.
You can queue multiple applications to install by selecting install on other applications you need as well.
FAQ
Q: What advantage does NTS Self Service provide?
NTS Self Service allows for the streamlined installation of software managed by NTS. It also allows for the presentation of updates for these applications once they are installed.
Q: Does this cost me any money?
No, NTS covers the cost of the JAMF Pro Management Suite.
Q: Does this slow down my computer?
No, JAMF Pro takes a software inventory once a day to assess what software to present to the machine via NTS Self Service, but this generally takes less than 30 seconds and does not impact system performance.
Q: The application I am looking for is not in NTS Self Service.
- Verify the application is not already installed on your computer.
- Check the Software Download Catalog for instructions on how you may install it manually.
- Not all applications are compatible with NTS Self Service.
Contact the NTS Support Center to inquire about if the application should be listed in NTS Self Service, or if it can be added.