UAOnline Help
Service Details
Select from the headings below to expand more information about each topic:
- Go to the UAOnline login page.
-
Choose the appropriate sign-in option:
- Students: Click your university-specific link (UAA, UAF, or UAS).
Note: If you're enrolled at multiple universities, use the correct link to view information for each campus.- Employees: Click Employee Dashboard.
- Enter your UA Username.
- Your UA username is typically your initials, last name, and (sometimes) a number.
- If you’ve forgotten your username, you can look it up in ELMO - Enter your UA Password.
- If you haven’t set or have forgotten your password, reset it using ELMO.
- For security, do not write down or share your password.
-
Trouble logging in?
- Visit ELMO to reset your password.
- Or contact your campus Help Desk/Service Desk (see below) for assistance.
-For navigation and configuration support, contact your campus Help Desk/Service Desk,
see local contact information below.
-Some student information may be updated through UAOnline. For example, mailing address and phone number can updated in the "My Profile" section.
To update personal information, or report inaccurate information, contact your local
campus Enrollment Services, Registrar's, or Admissions office. Refer to contact information
below.
-To submit comments or suggestions regarding UAOnline or other web access services,
please use the Employee Feedback or Student Feedback forms.
Campus Contact Information
University of Alaska Anchorage
UAA Students, Staff & Faculty
UAA Call Center
Phone: (907) 786-4646
Toll Free: (877) 633-3888
Email: uaa.techsupport@alaska.edu
UAA Staff & Faculty
UAA Human Resources
HR Directory: By Department
UAA Students
UAA Enrollment Services
Phone: (907) 786-1480
University of Alaska Fairbanks
UAF Students, Staff & Faculty
NTS Service Desk
Phone: (907) 450-8300
Toll Free: (800) 478-8226
Email: helpdesk@alaska.edu
UAF Staff & Faculty
UAF Human Resources
Phone: (907) 474-7700
UAF Students
UAF Registrar
Phone: (907) 474-6300
Toll Free: (877) 474-6046
Email: uaf-registrar@alaska.edu
University of Alaska Southeast
UAS Students, Staff & Faculty
UAS Help Desk
Phone: (907) 796-6400
Toll Free: (877) 465-6400
Email: uas.helpdesk@alaska.edu
UAS Staff & Faculty
UAS Human Resources
Phone: (907) 796-6273
UAS Students
UAS Admissions
Phone: (907) 796-6100
Toll Free: (877) 465-4827
University of Alaska Statewide
UA Statewide Employees
NTS Service Desk
Phone: (907) 450-8300
Toll Free: (800) 478-8226
Email: helpdesk@alaska.edu
UA Statewide Staff
UA Statewide HR
Phone: (907) 450-8200