Campus Mail Center

Hours and location

Package pickup window hours:
Monday-Friday, 10 a.m.-5 p.m.

Package lockers are used for most packages, and are available any time Constitution Hall is open. 

Location:
The UAF Campus Mail Center is located on the first floor of Constitution Hall.

Customer parking is available in lot 3K on the south side of the Wood Center or lot 6X adjacent to the UAF police station. 

Contact us

Manager: Deanna Lazarus
Phone: 907-474-7215
Emailuaf-campusmailcenter@alaska.edu

Address:
PO Box 750100, Fairbanks, AK 99775
1692 Tok Lane, #107, Fairbanks, AK 99775

 

Student/box holder information

To receive mail on the Fairbanks campus, students who live on campus must rent a campus mail box, located on the lower level of Constitution Hall. There is no alternative for mail delivery on campus. All mail for students living on campus comes to the Campus Mail Center and is not delivered anywhere else on campus. This includes USPS, FedEx and UPS mail.

USPS Tracking

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UPS Tracking

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FedEx Tracking

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To ensure that your mail is placed in your campus mail box as quickly as possible, here is how to have your mail properly addressed:

Please use registered names on all mail items. Neglecting to do so could result in the package/letter being returned to sender. If a box holder’s address is incomplete or missing, delivery will be delayed.

Box Holder’s Name
UAF Box 75xxxx (xxxx is the box holder’s assigned 4-digit mail box number)
Fairbanks, AK 99775-xxxx (xxxx is the box holder’s assigned 4-digit box number)

If a Physical Address is needed for a package to be shipped to you via FedEx or UPS:

Box Holder’s Name
1692 Tok Lane, #107
Box 75xxxx (xxxx is the box holder’s assigned 4-digit mail box number)
Fairbanks, AK 99775-xxxx (xxxx is the box holder’s assigned 4-digit mail box number)

The 99775 ZIP Code is unique to the University of Alaska Fairbanks and should be used at all times.

The mailbox rental fee is $75 per semester and is billed automatically to the student's account at the beginning of each semester (fall and spring). Billing will continue until the mailbox account is closed through the Campus Mail Center mailbox system using UA login. Students who do not live on campus may also rent mailboxes as long as enough are available. Limited numbers of larger boxes are available for additional cost. There is a $25 charge for lost or unreturned keys.

Student may not share their mail box with roommates or friends they are for single use only. Those in Family Housing are allowed to have their dependent on the mail box.

Spring semester box rental includes mail service through summer.

Students are responsible for renting, updating address information, and closing mailboxes through the Campus Mail Center mailbox system. Students will continue to accrue box rental and any other associated fees every semester until their mailboxes are officially closed.

Letter mail and packages:

Letters are placed in the mail boxes and are available for pick up daily. If mail is addressed without your CMC box number on it, it may be delayed. Do not include your UAF residence address, there is no delivery of student mail except to the CMC. Students are expected to check and empty their mailbox on a regular basis.

The CMC receives packages throughout the day by the major carriers. Packages that can fit in the package lockers will be placed as soon as an empty locker is available. When placed in a locker, notification with a locker pickup code will either be sent by text/email or a gold slip will be printed and placed in the mail box. Those packages can be picked up when the building is open.

If there are no lockers available, or for packages that are too large for the lockers, a long yellow package card will be written up. The package will be placed on our storage shelves and the card will be placed in the mail box.

If a package or item needs a signature, a pink slip will be written up and placed in the mail box. Packages that have a yellow card or pink slip can be picked up during open window hours.

Please wait to inquire about your package until you receive a notification from the CMC to pick up your package. Notifications directly from the carriers or companies such as Amazon only indicate that the package has been scanned by the USPS for delivery to the CMC, and does not mean that the package has been received and processed by the CMC. Our staff is working hard to make sure that your package is being processed quickly.

If packages are not picked up with 30 days of arriving at the university, they will be returned to sender unclaimed.

Do not submit your forward request with the USPS. The USPS does not forward your mail, only the Campus Mail Center does. For questions or assistance on filling out a change of address form, please contact us.

Summer forward:

This is for those that will not be at UAF for the summer semester (mid-May to mid- August). This is perfect for those students that will be returning in the fall.

  1. Log into Campus Mail Center mailing system using your UA login.
  2. Go to “Forwarding”
  3. Select the best option that fits your situation.

The application will be processed as soon as possible.

Closing your mail box:

When a box holder has ended their time here at UAF, they are responsible for completing a mail box closure form through the Campus Mail Center mailing system, and returning the key. Returning the key without submitting a closure form will not close the box or stop recurring billings. There is a $25.00 charge for lost or unreturned keys. The step-by-step guide to closing your mail box or submitting a temporary forward is here .

Students:
Yes, all students who live on campus must rent a UAF Campus Mail Center mail box. All mail for students living on campus comes to the Campus Mail Center and is not delivered anywhere else on campus. This includes USPS, FedEx and UPS mail. Renting, updating address information, and closing mailboxes are done through the Student Services & Account Information area on UAOnline.
Rent is billed automatically to the student's account at the beginning of each semester (fall and spring).
Please contact the UAF Office of the Bursar, uaf-bursar@alaska.edu or 907-474-7384.
The Campus Mail Center is located on the lower level of Constitution Hall.
We have three ways to let you know if you have a package: a text/email or a gold slip for items placed in the package lockers, a long yellow card is for a package that is not in the lockers, or an item that requires your signature. Packages that have a yellow card can be picked up during open window hours.

Parents:
All mail for students living on campus comes to the Campus Mail Center and is not delivered anywhere else on campus. This includes USPS, FedEx, and UPS mail.

You will use this address:

Box Holder’s Name
1692 Tok Lane, #107
Box 75xxxx (xxxx is the box holder’s assigned 4-digit mail box number)
Fairbanks, AK 99775-xxxx (xxxx is the box holder’s assigned 4-digit mail box number)

Generally, when a box holder has not gotten their item, it’s because they have not checked their mail box. The other reason is the item may not have arrived at the CMC yet. If it has a tracking number, please check that to see if it is still in transit. When it comes to a first class letter, it could be still on its way.

 

Other important links

The Campus Mail Center currently cannot offer a way to mail your personal letters and packages. Until a service alternative is implemented, here are some ways to mail your personal letters and packages

• Buy stamps at Wood Center.
• Order stamps and shipping materials from http://www.usps.com
• Purchase and print your own U.S. Postal Service postage using the Click-N-Ship service at http://www.usps.com Then, you can bring your package to the mail center window (Monday-Friday, 10 a.m.-3 p.m.), and we will forward it to USPS with our daily outgoing mail.

The closest USPS facility to campus is at 755 Fairbanks Street (on the corner of Geist Road and Fairbanks Street).

UAF department information

The UAF Campus Mail Center is responsible for all incoming/outgoing mail service, and intra-campus mail pickup/delivery for UAF departments. Mail service is limited to official university business only. Mail is sorted and delivered to primary departmental offices, not to individual faculty/staff offices. Each department has been given a unique 4-digit mail box number to assist with the sorting and delivery process. A list of departmental mail box numbers is available here.

Incoming – Do NOT use University of Alaska as your personal mailing address. All nonuniversity business mail (including utility bills, bank statements, insurance policies, catalogs and magazines, Stitch Fix, Ulta, and any other personal mail) must be directed to your home address or personal mail box. UAF campus mail boxes for personal use are available for rent at the Campus Mail Center.

Outgoing – Personal mail will be picked up with all other classes of mail if it has postage and is sealed.

UAF department mail delivery schedule (PDF). Please have all outgoing mail ready at least 30 minutes before the scheduled pick-up time.

All UAF departments have a mailbox number. If you don’t know please check the list. If your department needs a mailbox please contact the CMC to see if you qualify.

Here is how incoming department mail should be addressed:

Recipient Name
Department Name
UAF Box 75xxxx (xxxx is the department’s assigned 4-digit mail box number)
Fairbanks, AK 99775-xxxx (xxxx is the department’s assigned 4-digit mail box number)

If a physical address is needed for a package to be shipped to your department via FedEx or UPS:

Recipient Name
Department Name
University of Alaska Fairbanks (optional, if there is space on address label)
Building Street Address, Room/Suite Number
Box 75xxxx (xxxx is the department’s assigned 4-digit mail box number)
Fairbanks, AK 99775-xxxx (xxxx is the department’s assigned 4-digit mail box number)

The 99775 ZIP code is unique to the University of Alaska Fairbanks and should be used at all times.

Responsibility

It is the department's responsibility to inform Human Resources of any personnel terminations or moves on campus. Be advised that CMC staff deliver university mail AS IT IS ADDRESSED. It is the responsibility of each department to determine if mail addressed to a former employee should be redirected to the individual who assumed that person's position, or if the piece should be forwarded on via intercampus mail for employees who have transferred to another UAF department. If a department receives personal mail for a former employee who is no longer part of the UA system, the department can either write the correct address on the envelope or “Return to Sender”, and the Campus Mail Center will process accordingly.

Mail is delivered within the university to other departments without additional postage costs. Please use manila envelopes with a to/from paper. Intercampus envelopes work best to expedite delivery. Visibly cross out the previous name/address and write the new name/address in a "clean" space. Clearly address the piece with the person's FULL NAME and DEPARTMENT MAIL BOX NUMBER. CMC personnel sort and deliver mail by box number, and mail without this may be delayed. Fold or tape the envelope closed. Please contact us if your department needs more intercampus envelopes.

Bulk mailings are those with over 200 pieces, and only apply to materials pertaining to the business of the University of Alaska. The Campus Mail Center does not offer bulk mail services; however, we have three local vendors who will do address verification, print your materials, stuff envelopes and prepare the mailing for outgoing mail. They can then deliver the mailing to the USPS. In addition to the fees for these services, your department will also be charged for the postage using the University of Alaska bulk mail permit.

Please contact the Campus Mail Center to let them know that you will be sending out a bulk mail and with which company. This way they are aware of the use of the University of Alaska permit.

If your department wishes to do a bulk mailing, there are three businesses in Fairbanks that are authorized to help with your needs:

• Advance Printing: 612 30th Ave, 907-451-1111, http://www.hotprinter.com
• Date-Line Digital Printing: 3677 College Rd, 907-479-3831, https://datelinedigitalprinting.com
• Graphic North: 157 Old Steese Hwy, 907-452-1907, https://graphicnorth.com

 

"Business reply mail" is the term for the pre-printed envelope or card that you provide to your recipients. This allows them to respond to you without paying postage. In turn, your department is charged the return postage (plus a fee) for each piece that comes back.
There are specific formats for business reply mail, so approvals are NECESSARY (prior to printing) to meet USPS requirements. Please contact us prior to printing business reply cards/envelopes in order to use the University of Alaska business reply mail permit.

This is how the majority of the university’s mail goes out every day. With the thousands of pieces that we process, we ask that departments have their mail prepped so the metering can go smoothly and efficiently.

All outgoing mail must have a completed request for postage slip (including contact information and the fund-org to be charged) for each type of service. One service slip should be used for each type of service desired. Letters can be bundled with one service slip. For packages, please tape a service slip to one package and note how many packages are included on that slip. Mail with no service slip will be returned to the department unprocessed.

Services offered:

First-class mail (1-3 days) — Please separate by state and ZIP Code for domestic mail, by country for international mail, and 99775 for all UAF mail (this will save you money in the long run since intercampus mail is free). This separation is requested for all postcards, letters, flats (large envelopes), and packages, as postage rates vary by type.

Priority mail (1-3 days) — Please separate by state and ZIP Code for domestic mail, by country for international mail.

Media mail (2-8 days) This service is for items that can be checked out from a library (such as books, magazines, printed music, CDs or DVDs)

Parcel/ground mail (2-8 days)  — Packages mailed this way should be separated by state and ZIP code.

Express mail (2 days) This service requires a special address label.

Delivery speed is an estimate, except for express mail.

International mail May require a customs form for all first-class parcels (up to four pounds), Priority mail international (over four pounds and up to 70 pounds, depending on the priority box used), and express mail. Here is where an online customs form can be filled out and printed here. You only have to create a customs form, the CMC will apply the postage. International mailings are complex, please contact us with any questions.

 

Special services:
If you are using a special service (like certified/return receipt, insurance, etc.), please attach the appropriate forms to the mail piece. The blue Insured “V” number, or green certified number should be affixed along the front top edge of the item. The green return receipt should go on the back of an envelope, but can also go on the front if there is sufficient room. The return receipt should not be used as a label for the mail piece. To obtain any of these forms, please contact the Campus Mail Center.

 

Departments may use Endicia to mail packages. The Endicia ShipTicket process gives departments access to the GSA Schedule 48 reduced postage rates for packages, which costs about 15-20% less than the standard process. The department enters their shipper’s information on a web site, then prints a bar code, and gives the bar code and package to the Campus Mail Center. When the bar code is scanned by CMC staff, the package is weighed and a label with correct postage is printed, then an email with tracking information is automatically generated to the shipper and optionally to the recipient.

Please contact the CMC for setup details.

 

Large mailing is classified as any mailing that is out of the normal for your department:

• Business envelopes, more than 50 pieces. If they need to be sealed, they must be nested flap-over-flap in order to feed through the meter machines.
• Flat envelopes (6 ¼ x 8 inches or larger), more than 30 pieces.
• Boxes over 20 pounds or more than two boxes.

Please contact the Campus Mail Center at least one day in advance of all large mailings so we can prepare accordingly. If you call after hours, please leave a voice mail.

 

The courier service is an interdepartmental delivery service for items that require same-day delivery between West Ridge and core campus or to an off-campus UAF department. It is offered Monday-Friday from 10:30 a.m.-2 p.m., as staffing allows. Requests for courier services must be received by 1:30 p.m.

Note: The item to be couriered must not require use of a dolly or other lift assistance for transport.

 

Monthly billing: The previous month’s activity for metered mail and Endicia is billed at the beginning of each month.
(Example: July’s metering JV is processed at the beginning of August)

Quarterly billing: The previous quarter’s activity for bulk mail and BRM/PD (business reply mail and postage due) is billed at the beginning of each quarter.
(Example: First quarter JV — July/ August/September — is processed at the start of October)

 

When does our department get billed for the mail that we sent out?
We bill departments monthly and quarterly, depending on the service. See department billing section above for the regular billing schedule.

We got mail for another department – what should we do?
Just place it the outgoing mail tub with a note letting us know.

What do we do with mail that is for a person that is no longer working for our department or we don’t know this person?
All departments are responsible for all mail that is addressed to them. If a staff/facility member no longer works for your department you are responsible to forward their mail if it is not department related. So we encourage departments to not let staff/facility use the department address for personal use. If you have no address on record and need the item returned to sender please return to the CMC with a note on it stating RTS (return to sender). DO NOT write all over the piece of mail. The CMC will stamp it with the appropriate information.

If you receive unsolicited catalogs or other unwanted advertising mail, you can have your name removed from mailing lists by  visiting the Federal Trade Commission here..

Mission statement

The Campus Mail Center supports the missions of the University of Alaska Fairbanks by providing the UAF community with timely and accurate handling, distribution and processing of mail as it relates to university business and student needs. We constantly seek to provide excellent customer service and to utilize staff and resources with ever-improving efficiency.

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