Student Success Data
Learn how to log into your Nanook Navigator profile, switch roles, view assigned students, search for students, and change your profile semester data.
Here is the getting started training video.
Students are able to view drop-in availability and place themselves into a virtual waitlist connected to a staff member, instructor, tutor or all staff in a location. This is only accessible if the location has drop-in availability and has requested to turn on these features. Instructions on setting up your drop-in availability and syncing your calendar. There are also instructions on how to set up your personal zoom meeting link, waiting room settings, and how to add your personal video conferencing link to student appointments in Nanook Navigator.
Nanook Navigator reflects only the assigned advisors in Banner screen "Multiple Advisors (SGAADVR)". Advisors pulled into Nanook Navigator are both the primary and secondary but advisors need to be assigned to a 999999 end term. If the beginning term is not the current term then you may need to click on the maintenance button and copy advisor. Watch the video below for instructions on how to update an advisor in Banner.
If you do not have SGAADVR or advisor access in Banner please complete the access request form, select Account Access Request to UAF Student Data. For access type check "A Person Advising Students." If you are assigning advisors to students and the advisors' names are not available then they will need to complete the Account Access Request form.
- Review the Best Practices Advisor Assignments in Banner
- Log Into Banner 9 with your UA credentials.
- Type SGAADVR into the search bar, click on the SGAADVR form
- Enter the student's ID number
- Enter the current term (202001- Spring)
- Click Go
- You may need to click Maintenance if the From Term is not the current term
- Click Copy Advisor
- Click Insert to Add an Advisor
- Type in the advisor's ID number, Advisor Type: MAJR
- Check the box for Primary (if you are the primary Major advisor)
- Save
At-risk reports are created when instructors mark a student “At-Risk” during a progress report campaign. These reports include course details, number of absences (optional), current grade (optional), comments from instructor to advisors, instructor name, and alert reasons.
You can pull a report of the student flagged as at-risk through the report's features. You can pull this data by advisor assignment, major/s, college, watch lists, or etc.
Here is the intervention reports training video.
Advisors are able to issue alerts in between instructor progress reports. Alerts are a way to draw attention to a student who might be at risk for a variety of reasons, such as, needing tutoring, missing course materials, poor attendance, observations of student struggles, or other. Issuing an alert can draw attention to these students, create a virtual referral and prompt action from the student's academic advisors.
Advisor intervention and data reports key.
Here is the video on how to issue an alert.
Alerts are created when instructors mark a student “At-Risk” during a progress report campaign or an academic alert was issued. These reports include cumulative GPA, alert reason, course related to the alert, alert is connected to a progress report or not, and the comment from the issuer.
You can pull a report of the students with alerts in the report's features. You can pull this data by advisor assignment, major/s, college, assigned advisor for management, watch lists, or etc.
Advisor intervention and data reports key.
Here is the intervention reports training video.
Appointment campaigns allow staff and instructors to reach out to specific populations of students to encourage them to schedule appointments. This functionality is commonly used when you have identified a population of students in need of additional support, and you are sending them a request to schedule an appointment with you.
*Note: Students will receive a personalized scheduling link through the campaign and do not need to log in to schedule their appointment.
How to send a reminder and add new students to a live campaign.
How to update your current active or unsent campaign.
How to report on an appointment (appointment summary) for campaign appointments.
Here is the appointment campaigns training video.
Staff, Instructors, and Tutors can schedule appointments with students. When appointments are scheduled in Nanook Navigator this will create more efficient processes for the appointment summary report and appointment management.
*Students will be able to request appointments in Nanook Navigator in the near future.
Here is the appointment training video.
Student Name, ID, Categories, Tags, Classification, Major, Cumulative GPA, Assigned Advisors, phone number, gender, ethnicity, address, Term Credit hours, Term GPA, Total Credit Hours Earned, student opted out of SMS, and opt in SMS.
Here is the student data reports video.
Student enrollment report provides student courses by semester, mid-term grades and final grades along with other associated course information.
Advisor intervention and data reports key.
View student grades through the enrollment report, student profile or progress reports report.
Here is the student data reports video.
Run an advanced search to get a quick list of student names and students IDs. Staff and faculty advisors can utilize this list for creating watch lists, communicating to students, scheduling appointments, and use in combination with several other Nanook Navigator features.
Here is the advanced search training video.
Run an advanced search to get a quick list of student names and students IDs of students who have not registered for an upcoming semester. Student care employees can utilize this list for creating student lists, communicating to students, scheduling appointments, and use in
combination with several other Nanook Navigator features.
Instructions on setting up your appointment availability, campaign appointment availability
and syncing your calendar. There are also instructions on how to set up your personal
zoom meeting link, waiting room settings and how to add your personal video conferencing
link to student appointments in Nanook Navigator.
To edit an appointment you will need to access that appointment through the Nanook
Navigator calendar or appointment queues.
*Availability set in NN does not change your Gmail/Outlook calendar availability. Details
from your professional calendar do not feed into Nanook Navigator it will only be
indicated that you are busy and block that time out.
UA provided Zoom cheat sheet.
How to avoid Zoom-bombing
Here is the availability & calendar sync training video.
Students are able to view drop-in availability and place themselves into a virtual waitlist connected to a staff member, instructor, tutor or all staff in a location. This is only accessible if the location has drop-in availability and has requested to turn on these features.
Who are my advisees?
This hand-out provides instructions on how to pull a list of your advisees. The report can also provide the assigned advisors for any current student, allowing you to search by major, school, watch list, and etc.
Assigned advisors are Individual Advisors or Unit/Department Code Advisors assigned to students in the Multiple Advisors SGAADVR screen in Banner. Advisor assignment data pulled into Nanook Navigator includes both the primary and secondary assigned advisors for the listed semesters (each student) in Banner.
Student lists are static lists of students that can only be updated by the user that created them. They are useful for tracking information about a group of students or campaigns. A watch list allows a user to upload a list of their own active students or they can create a watch list from advanced searches or individual student profiles. A user can perform advanced searches and report pulls on their watch list of students (i.e. pulling final grades of those specific students each semester).
Here is the student list video.
A case is an electronic “case file” where staff and instructors across departments (e.g., financial aid, bursar, tutoring, and advising) can coordinate and collaborate on the follow up with students. Cases create a more formalized next step for action or intervention on an issued alert. See the Manage Your Cases button below for case management practices and instructions.
- Cases are to be claimed within 3 business days of receiving the case assignment.
- Cases are to be managed and closed within 2 weeks of receiving the case assignment.
- If you receive no response from a student and you are concerned then you may report this concern to the Office of Rights, Compliance and Accountability team and close the case in Nanook Navigator.
Here is the case management training video and full guide.
Cases Report provided all cases details, but is not available to all users. If you would like a copy of your advisees cases please provide the timeline, and the advisor's name to the Nanook Navigator Administrator at uaf-nanooknavigator@alaska.edu.
The Report on an Appointment allows staff and faculty to create an electric student file through appointment summaries. Appointment Summaries provide staff and faculty with the ability to record interactions with students pertaining to a specific appointment or communication.
Here is the appointment summary training video.
This report provides appointment summaries in bulk based on specific dates and search criteria.
Here is the appointment reports training video.
Send text messages to students through Nanook Navigator.
Please review the Nanook Navigator Text Message Policy before texting.
Here is the communications video.
Send e-mails to students, advisors or instructors in Nanook Navigator. Email Templates and Best Practices worksheet.
Here is the communications video.
This key provides a list of the Nanook Navigator categories which can be used in reports and advanced searching. The key also provides a list of student holds or status codes you may see when viewing a student profile.
Add notes to a student's profile.
*Starts at 3:38
- Need access? Complete the Roles and Permissions Request Form
- Sign up for training
- Nanook Navigator-Log In
- Review the Use of Student Data Agreement
Learn how to log into your Nanook Navigator profile, switch roles, view assigned students, search for students, and change your profile semester data.
- How to navigate the student profile video
Create your own electronic student lists
List of ideas:
- List of advisees (until all advisees are updated in Banner)
- Continuing but not registered
- Pulling mid-term/final grades
- Specific demographic sets of students
- At-risk students (low GPA, low progress, no degree plan, progress report)
- Students set/not set for graduation
- Regular Appointment & Campaign Availability & Calendar Sync Handout & Video
- Drop-In Availability and Calendar Sync Handout
- Create an appointment campaign handout & video
- Schedule an appointment handout & video
- Appointment Request and Drop-In Management
- Report on an appointment (appointment summaries)
- Text Message Students
- E-mail Students, Advisors or Instructors
- Message students in an appointment campaign
- Create an alert or view alerts on student profiles
- Manage cases one page guide, full guide & video
- Advisor intervention and data reports key
- Create a student list handout & video
- Appointment Summaries
- Advisor assignment report
- Student Information report
- Student Enrollment report (courses and grades)
- At-risk progress reports handout & intervention reports video
- Alerts report handout & intervention reports video
- Advisor intervention and data reports key
- Run an advanced search
- Not registered student search
- View student grades
- Department Accounts in Nanook Navigator: Department accounts in Nanook Navigator are a tool to utilize the unit/department advisor code for serving our students in a coordinated care manner.
- Create a prospective student profile handout or video- this profile can then later be merged with the matriculated student profile. Use this manual profile to track appointments and reports on appointments before the student is a UA matriculated student. recommendations: track the student profiles you create and merge in Nanook Navigator. Here is a template tracking sheet for download.
- Appointment Center handout and video: schedule appointments for the office/department/unit through the unit/department account
- Department Account- Drop-In Availability
- Appointment Requests and Drop-In Management
- Managing Cases for the office/department/unit through the unit/department account.
- Virtual Management Best Practices
- EAB Login
- Google Meet and Hangouts- Missing step: after the individual creates the event and puts in the guests, they must click the location icon and choose "Hangouts Meet" under the Add Conferencing option. Otherwise, the individual is just sharing a google calendar event with guests, vs a Google Hangout event.
- Meetings with Zoom
- Skype Meetings
- Running Effective Remote Meetings
- Guide: Professional Online Communication For Your Students
EAB Resources- Education Advisory Board (EAB) provides a variety of information, articles, data, handouts, and initiatives to the public. Anyone with an alaska.edu email address may create a profile in EAB to access more information, articles, data, handouts, and initiatives. Here is a handout with instructions on how to set up your EAB resources account.


