Online credit and debit card payment fees
August 29, 2016
Question #1
Many students that I have encountered have expressed irritation with the 2.75 percent
transaction fee policy for student payments with credit/debit cards. I am concerned
about the amount of ill will it seems to be generating, especially since our incoming
first year students conduct their entire lives online and with debit cards and have
probably never written a check. Combine that with the NSF and collection costs that
personal checks incur and I respectfully suggest that this policy be reconsidered
if at all possible.
Question #2
Why is UAF now charging students the 2.75 percent convenience fee when making payments
on line? And why is the main campus not allowed to accept credit/debit cards in-person, but CTC can? As a student who already feels nickle-and-dimed to death,
it seems a bit much to increase tuition, fees, housing, meals and now charge a convenience
fee.
Question #3
Why is the University of Alaska charging a transaction fee to use credit/debit cards through UAOnline? Doesn't it make more sense to charge this fee if you call in or
use staff time? Also, why can we no longer pay on the phone or in person at Signers'
Hall, but CTC can take the payments? I've been a student at UAF for a long time and
this makes absolutely no sense.