Sign up for virtual care telemedicine

September 28, 2016

University Relations

Members on UA Choice health plans have 24-hour access to inexpensive virtual care through Teladoc. Teladoc doctors can diagnose many medical problems, recommend treatment and even prescribe medication via a phone or online video consultation. Teladoc costs less than a regular office visit or an urgent care or emergency room visit. You don’t have to leave your home or office, and you don't need to sit in a waiting room with other sick people.

Virtual care doesn’t replace your primary care provider, but can give you real-time access to an in-network provider when you have a minor illness that doesn’t need a trip to the doctor’s office. It also works when you’re traveling, your regular doctor is unavailable or you have no in-network provider options. For example, a member can call for a prescription renewal for $40 instead of the cost of a full office visit. The Teladoc fee is subject to your deductible and coinsurance.

Telephone consultations are available 24 hours a day, seven days a week. Video consultations are available seven days a week from 7 a.m. to 9 p.m.

Members can use Teladoc for conditions such as:


  • cold and flu symptoms

  • respiratory infection

  • ear infection

  • urinary tract infection

  • allergies


Employees can sign up via the Premera member portal at https://member.teladoc.com/premeraak/.