Colin Murray named service desk manager at Nanook Technology Services

Nanook Technology Services is excited to announce the appointment of Colin Murray as the new Service Desk Manager at the University of Alaska Fairbanks. Murray has been an integral part of UAF since he joined the NTS Service Desk, where his technical expertise and problem-solving abilities quickly set him apart.

Throughout his time with NTS, Murray has demonstrated exceptional leadership and a deep commitment to improving IT services. His contributions include managing a large team of student employees, leading critical support initiatives, and guiding the Service Desk through the unprecedented challenges of the COVID-19 pandemic. Murray’s dedication to service excellence and his ability to drive positive change have made him a respected leader within the UAF community.

In his new role as service desk manager, Murray will continue to focus on enhancing the quality of service and support provided by NTS, ensuring that the highest standards are met in every interaction. We are confident that under Murray’s leadership, the Service Desk will reach new heights.