December Development Spotlight: Conflict Resolution

This month the UA HR Talent Acquisition and Development Team has curated a collection of conflict resolution training; focusing on providing the tools and strategies to handle workplace disagreements effectively and professionally.

• Explore communication techniques such as active listening, assertiveness, and clarity, helping to express concerns without escalating tensions.-
• Increase skills in empathy and emotional intelligence, enabling you to understand different perspectives and address issues collaboratively.
• Learn more about negotiation, problem-solving, and mediation strategies, allowing us to reach mutually beneficial solutions.
• Contribute to a more positive work environment, improve team dynamics, and reduce the likelihood of conflicts that negatively impact productivity and morale.
• Earn a certificate upon successful completion of the courses in the Develop Conflict Management Skills Pathway.

The UA HR is committed to President Pitney’s priority strategy of creating and enhancing self-service training materials for employees. Regardless of your role at UA, take control of your development and steer your career in a direction that aligns with your goals, enhances your skills, and maximizes your potential in the workplace. Explore more resources located in the Employee Engagement and Development Center, activate your free UA Employee LinkedIn Learning account, find upcoming events on the Training Calendar, and discuss professional development opportunities with your supervisor.

If you have questions, please contact UA HR at (907) 450-8200, ua-hrtraining@alaska.edu, or Request Assistance.