Self-service upgrade to Windows 11 is available

July 12, 2024

A self-service upgrade option to Windows 11 became accessible for all UA computers on July 8, according to Nanook Technology Support Services. The upgrade is of crucial importance for ensuring the ongoing security and functionality of our network, as Microsoft has announced the discontinuation of support for Windows 10 on Oct. 14, 2025.

Why upgrade from Windows 10 to Windows 11?

Improved security: Windows 11 provides a range of robust security features, including hardware-based isolation, encryption and malware prevention, which surpass those available in Windows 10.

Enhanced performance: Windows 11 is optimized for better performance and efficiency, making your computing experience faster and more responsive.

Experience the latest enhancements: Indulge in a revamped Start Menu, convenient Snap Layouts for seamless multitasking, lightning-fast game loading times with DirectStorage, and effortless integration with Microsoft Teams right from the taskbar.

For more details on the benefits and new features of Windows 11, check out these resources:

Key considerations: Before updating your computer, please back up any important data onto your Google Drive. See this how-to guide for uploading files into Google Drive.

Steps to upgrade:

Check for the upgrade option: Starting July 8, 2024, you will receive a notification when the upgrade to Windows 11 is available via Windows Update for Business. You can also manually check for the upgrade by going to Settings > Update & Security > Windows Update and clicking Check for updates.

Initiate the upgrade: If you see the option to upgrade to Windows 11, please take a moment to perform the upgrade. Click Download and install and follow the on-screen instructions. Your system may restart several times during the process.

Device compatibility:

Compatible devices: Most modern devices will be compatible with Windows 11. Ensure your computer meets the minimum system requirements for Windows 11.

Incompatible devices: If your device does not show the option to upgrade, it may be incompatible with Windows 11. You may need to obtain a new computer that meets the Windows 11 system requirements.

Need help?

If you encounter any issues during the upgrade process or if you do not see the upgrade option, submit a ticket at service.alaska.edu under UA\ Computer Support - Configure/Install Computer. Alternatively, you can call the service desk at 907-450-8300 for assistance or to request a consultation with one of our Endpoint technicians.

We encourage everyone to take advantage of this self-service upgrade option to ensure your systems are up to date and secure. Thank you for your cooperation in keeping our network safe.