Welcome to the Office of the Bursar
Our response to COVID-19 is an evolving situation and circumstances may change. Please check regularly for the most up-to-date information. Most UAF buildings and facilities are currently closed to the public until further notice. The Office of the Bursar has closed our customer service windows but will continue to serve our campus community over the phone, online, and via email. We will return phone calls and answer emails during our normal business hours of Mon-Fri 8-5. In most situations, you should hear back from us before the close of each business each day. When calling the Office of the Bursar, please leave your name, phone number, ID number, and a brief message
Student account payments may be made online 24/7 via a debit/credit card or ACH transfer. There is no fee when using the ACH payment method.
Summer 2020 Payment Plans, Textbook Loans, and Advance of Funding information can be found here.
Spring payment plan schedule: Due to recent COVID-19 mandates, we extended the Spring payment plan deadlines The April installment was due MAY 1st and the May installment will be due JUNE 1st. If you think you may not be able to pay your Spring balance in full by June 1st due to the financial impact of COVID-19 please contact our office via email at email@example.com to further discuss your options.
Parking rules and regulations are still in effect, although we have opened up the two pay-by-plate lots at no additional charge in the campus core. Snow removal, lot maintenance, and improvements along with electricity are still expenses that UAF incurs whether the campus is operating as usual or partially closed. OIT has extended Wi-Fi outside in three parking lots so students, faculty, and staff have access to secure wireless from the comfort of their car, so we need to ensure these also remain accessible. For your safety and ours, parking will no longer be assisting with vehicle jumpstarts and lockout services. There are still employees working on campus, where approved to do so. For those faculty and staff members who have not been able to utilize their parking pass benefit due to the partial campus closure, we will be offering parking passes at a discounted rate when you renew your pass for next year. If an employee has been placed on a COVID-19 temporary furlough or the employment contract has been terminated, a prorated refund will be issued with the return of your parking pass.
For all parking-related inquiries, please contact The Office of the Bursar at firstname.lastname@example.org
Student Housing & Dining Refunds - When Residence Life and/or Dining Services has issued a credit to the student account, our office will process refunds as they come in. Because we are processing these right away, you may receive three refunds (one each for housing, meal plan, and munch money). The quickest method to receive your refund is to ensure that you are signed up for direct deposit. Direct deposit refunds after processing can take 3-5 business days until receipt. If you elect a refund via check, please ensure your mailing address is correct and up to date in UAOnline. Check refunds can take up to 2 weeks or longer to receive.
- Please visit the UA Coronavirus information website to learn how the University of Alaska is responding to the novel coronavirus/COVID-19 situation and find links to FAQs, communications, resources, and policy guidance
Analytical. Resourceful. Dedicated. Progressive.
The Office of the Bursar is the focal point for students, staff, and faculty as they navigate their fiscal responsibilities at the University.We undertake the management of financial resources, provide guidance for sound fiscal practices, and act as a central collection point for University receipts. Our mission is to maintain a positive reputation through our excellence in service to the campus community, which we strive for through our customer-centric approach: We foster an inclusive environment where we meet all viewpoints with attentiveness and respect. We manage the University’s financial resources safely, ethically, and with a high level of transparency. We encourage staff members to grow their knowledge and abilities while they meet challenges head on. We work to make paying your student account as easy as possible so you can focus on your education.
How can we help?
Billing, forms, payments, refunds, tax info and tuition waivers
Cash handling, credit card processing and forms
Polar Express ID cards
Card issuance, replacement and Bear Bucks
Decals and permits, citation appeals and payment