Career Paths

Nearly 100% of MSDM students are employed either when they graduate or, in some cases, prior to graduation. Having a Master of Security and Disaster Management degree helps the marketability of each student and it demonstrates your focus, discipline, knowledge and experience.

Having a master’s degree in security and disaster management provides the knowledge and skills to be successful in management and supervisor positions in the following career areas:

  • Disaster response coordination
  • Fire departments
  • Homeland security
  • Emergency medical services
  • Program coordination
  • Emergency management
  • Red Cross
  • Military
  • Federal Emergency Management Agency (FEMA)
  • Department of Homeland Security (DHS)
  • Local, state and federal government jobs
  • Law enforcement
  • Business continuity
  • Risk management
Current Job Postings
  • Regional Director, Midwest

    June 28, 2024

    ABOUT VOTE SOLARVote Solar's mission is to realize a 100% clean energy future through a solutions-driven, people first approach. Founded in 2002, Vote Solar advances just and equitable clean energy policy in state legislatures and public commissions across the United States. Our expertise comes from a deep understanding of the legislative process, regulatory interventions, and the ability to identify and accelerate solar solutions. We are adept at bridging communities and bringing diverse stakeholders together to forge inclusive coalitions and winning campaigns.  Our goal is to effect real, tangible change. And we have the track-record to prove we can do it: Twenty years in, our work has made it so that one in three people live in a state with a 100% clean energy commitment. We’ll not only expand that number, but ensure that more people can participate in holding utilities and decision makers accountable for greater equity and justice in our energy system. OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION AND JUSTICEVote Solar is an equal opportunity employer committed to diversity, equity, inclusion and justice in the workplace and in the communities with which we partner. We strongly encourage and seek applications from women, people of color, including multilingual and multicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical conditions. Reasonable accommodations will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application. THE ROLEThe Regional Director, Midwest will develop and direct legislative and other public-facing campaigns in Minnesota and Michigan. This role manages the campaign strategy and implements the “outside game” of our regulatory and legislative efforts. Successful candidates will understand what it takes to design and execute a campaign strategy, to independently identify campaign goals and priorities, and to work closely with partner organizations and stakeholders to actualize the vision and mission of Vote Solar. The work will often involve balancing multiple competing priorities across different states, so a strong sense of impact and an alignment with Vote Solar’s values will help somebody succeed in this work. The Midwest team is small (four people total) so you will work closely with the rest of the team to coordinate multi-prong strategies aimed at drafting, passing, and implementing good, equitable solar policies. This position reports to the Deputy Programs Director, Midwest. RESPONSIBILITIESThe Regional Director, Midwest’s primary responsibilities will include, but are not limited to: CAMPAIGNS DEVELOPMENT AND EXECUTION (40%)Develop Vote Solar’s legislative & public-facing campaign strategy for key states within the region. This will involve developing an understanding of solar policy needs and opportunities in target states across our five program areas of rooftop solar, community solar, utility-scale solar, grid modernization, and access & equity.Strategically plan and execute comprehensive regulatory and legislative campaigns to advance solar policy, including hiring lobbyists and tracking budgets.Ensure that our campaigns in the region advances socially just energy policies and programs that will benefit underserved communities.Closely collaborate with Vote Solar’s Midwest Regulatory Team to develop public-facing campaigns and engagement strategies around regulatory efforts in key states. COALITION BUILDING (35%)Recruit solar champions through relationship building and education of key policymakers in the region.Leverage grassroots supporters and organizations as well as key influencers to turn solar’s broad popularity into effective political power.Build strong, authentic partnerships, following our Just Partnership Principles, within coalitions to increase the effectiveness and inclusivity of our campaigns. Lead or participate in coalitions, existing and new, that are working on bold campaigns to improve energy and climate policy. COMMUNICATIONS STRATEGY (20%) Work with Vote Solar’s Communications team to develop strong campaigns outreach, in conjunction with coalition partners.Implement media and social media strategies and tactics to support campaign objectives.Ensure top-notch communications campaigns in the region by working with our internal communications team and coalition partners to plan and implement media and social media tactics to support campaign objectives.Engage with members of the press and at times serve as a spokesperson for the organization. DIVERSITY, EQUITY, INCLUSION AND JUSTICE (5%)Continue personal learning and contribute to organizational work on diversity, equity and inclusion.Work to embed equity in all organizational internal practices and culture, as well as our programs.Bring openness and engagement to personal, professional, and organization-wide learning on race, class, gender, justice, and equity. REQUIREMENTSWHAT YOU’VE ACCOMPLISHEDApplicants should have knowledge of the legislative process, and familiarity with the components of an advocacy campaign: lobbying, coalition building, grassroots and grasstops organizing and media relations. Interest in clean energy and energy justice policy and a proven ability to become conversant with policy details.Experience working in coalitions and finding common ground among diverse and occasionally competing perspectives.Compelling communication skills, including the ability to speak in public and with media outlets.Proven ability to manage multiple projects at once.Comfortable working in a remote team setting, with demonstrated ability to be self-motivated and driven.  OTHER THINGS YOU MIGHT HAVE ACCOMPLISHED OR WOULD BE EXCITED TO LEARN HEREExpertise on solar energy policy and regulatory topics, particularly in the Midwest.Strong relationships with regional stakeholders, especially environmental justice, frontline and traditional environmental groups as well as the solar industry. MINDSETSA personal commitment to being a part of an inclusive and just workplace, including a commitment to being on a journey with Vote Solar to develop personal, and inter-personal core competencies related to diversity, equity, inclusion and justice.Passion for building new capacity at a growing organization.Understanding that how we work (in collaborative, authentic partnership), is just as important as what we work on. LOCATIONThis position will be remote, but ideally be based in Minnesota, with other locations within the Midwest considered. This position will report to the Deputy Programs Director, Midwest, and will work closely with Midwest teammates based in Chicago and Detroit. This position will require some regional travel making proximity to transportation hubs an important consideration as well as light national travel. Workplace arrangements can be flexible, including options to work from home or at co-working spaces. SALARY AND BENEFITSThe salary range for this position is $104,000 - $109,100. At Vote Solar, we work hard to ensure that our compensation is equitable internally and aligned with our compensation philosophy and defined job levels. In order to ensure equitable compensation across roles in the organization, we do not negotiate new hire offers. Vote Solar provides full-time staff with a competitive package, including 4 weeks of paid vacation, 12 days of sick leave, 4 days of personal leave and 16 paid holidays. We also offer 100% employer-provided health, dental and vision care for both the employee and dependents; a retirement savings plan with an employer contribution of 3.5%; and a paid parental and medical leave policy for all regular employees.  OUR VALUESAt Vote Solar, we have co-created the following shared Values and work hard to live into them every day:Trust - Without Trust, We Can’t SucceedAuthenticity - We Hold True to What and Who We Stand ForVersatility - We Adapt Our Approach, But Never Our ValuesCompassion - People First, in Every Aspect of Our WorkInclusivity - We’re Strongest Together APPLICATION PROCESSPlease send a letter of interest and resume to Vote Solar. Reasonable accommodations will be made so that all qualified applicants may participate in the application process. Please inform Adrena Lambert at alambert@votesolar.org of accommodation requests at the time of application. Application Process Note: Vote Solar is required to enroll in the E-Verify Program to verify employment eligibility of certain employees. Candidates who receive an offer may be required to complete this step depending on their state of residence. 

  • req61920 Revenue Auditor I

    June 26, 2024

    The Office of Income Taxation has an opening for a Revenue Auditor I position in the Division of Corporation Tax. We are seeking a highly motivated individual to provide clear communication skills with taxpayers and their representative(s) over the phone, in person, and in writing to resolve tax matters, sometimes in confrontational situations. As a Revenue Auditor for the Commonwealth of Kentucky, you will receive the direction and the training needed to successfully audit tax returns to determine the accuracy of the return filed, payments made, and the extent of liabilities due (if any).Responsibilities include, but are not limited to:Preparing records and reports detailing the adjustments made to tax returnsEducating and advising taxpayers, personally and over the telephone, of their tax liabilities/responsibilities, filing deadlines, payments obligations as outlined by state tax laws, and department policies and proceduresResearching tax laws, regulations, and policiesUsing departmental resources and applications to provide an accurate and in-depth audit of tax returnsRecording notes proficiently and accurately into appropriate agency computer systems after auditing returns or during telephone conversationsTimely and accurately responding to taxpayer protests of additional tax liabilities or refund denialsMoving between computer screens to find information quickly to answer taxpayers’ questionsEnsuring the safety and confidentiality of taxpayer information, data, and recordsAdditional / Supplemental information:Required to successfully complete a background investigation including an FBI criminal history record check (fingerprint check).Required to comply with all tax lawsMostly at a desk using a computer and telephoneSome travel for training and educationWe offer opportunities for flexible work schedules.Minimum RequirementsEDUCATION: Graduate of a college or university with a bachelor's degree which must include twenty semester hours or thirty quarter hours in pure accounting courses. EXPERIENCE, TRAINING, OR SKILLS: NONE Substitute EDUCATION for EXPERIENCE: NONE Substitute EXPERIENCE for EDUCATION: Certification as Certified Public Accountant or as a Certified Internal Auditor will substitute for the required education; OR Experience with a financial institution, corporation, college, university, state, local, or federal government in financial analysis, economic analysis, Kentucky tax administration, financial planning, cost analysis, credit analysis or loan analysis, accounting, or a related field will substitute for the required education on a year-for-year basis. Two years of professional level tax experience in the audit, review or preparation of excise, corporation, or individual income tax withholding, or property and/or sales tax within a state government Revenue Department or the Internal Revenue Service will substitute for the twenty accounting hours.SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONEWorking ConditionsIncumbents working in this job title primarily perform duties in an office setting. Travel may be required.Probationary PeriodThis job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.If you have questions about this advertisement, please contact Michael Ragland at michael.ragland@ky.gov or 502-564-7367. An Equal Opportunity Employer M/F/D  

  • Entry Level Parks Maintenance Worker

    June 21, 2024

    Salary Range:$21.00 To 25.00 HourlyAre you passionate about the great outdoors? Do you have a knack for keeping things tidy and beautiful? Join our dynamic team as a Parks Maintenance Worker and become a steward of natural beauty in our community! THE CITY OF LEAWOOD, KANSAS is looking for  Entry - Level Parks Maintenance Workers As a Parks Maintenance Worker, you'll be an integral part of maintaining the beauty and functionality of our local parks and green spaces. Your daily tasks may include:Performing general maintenance tasks such as mowing, weeding, and pruning to keep parks looking pristine.Assisting with repairs and upkeep of park facilities, including benches, playground equipment, and trails.  Collecting and disposing of litter to ensure a clean and inviting environment for visitors.Participating in special projects such as park renovations and landscaping enhancements.Collaborating with fellow team members to prioritize tasks and complete assignments efficiently.We are seeking individuals who are eager to learn about landscape maintenance, turf maintenance, forestry, and parks maintenance in general to join our team. The Parks Maintenance team plays a vital role in keeping the City of Leawood’s parks maintained for everyone to enjoy throughout the year.  Are you the ideal candidate to start a career as a Parks Maintenance Worker with the City of Leawood?Have a love for the outdoors and a desire to contribute to the community?Possess a strong work ethic and willingness to learn new skills?Are reliable, punctual, and able to work well in a team environment?Have the physical stamina to perform tasks such as lifting, bending, and operating equipment?Desire for career development and growth with the City and the outdoor/natural conservation industry?Parks Maintenance Workers start the day at 6:30am to work until 3:00pm with some overtime. Individuals will be exposed to all different elements of what the Parks Maintenance division does, ranging from mowing parks, installing landscaping, planting flowers and shrubs to trimming trees.  The sky is the limit and your career as a Parks Maintenance Worker at the City of Leawood would be up to how you make it! Additional Information: At the City of Leawood, we understand that a healthy work-life balance is essential for the success and well-being of our employees. That's why we're thrilled to present our latest initiative – the New Hire 40-Hour Vacation Program! This program is designed to give our newest team members the chance to recharge, explore, and connect with their passions outside of work.  From day one, enjoy the luxury of 40 hours of fully paid time off. Whether you use it for a long weekend getaway, quality time with loved ones, or simply to relax at home, this program is all about YOU. We understand that everyone has different preferences, values, and life situations - tailor your vacation hours to fit your unique needs and schedule. Our goal is to make your time off work seamlessly with your life.  We believe that happy employees lead to a thriving workplace. Join us in embracing a culture that values not just the work you do but also the experiences that make you unique. The City of Leawood offers career development opportunities in which the employee could increase their experience, training, and pay.  The position is eligible to receive merit based pay increases every year (merit increase up to 5% increase).  Employees also receive a Time In Service Bonus every three years of employment on their anniversary date equal to 5% of their annual salary.    Minimum Requirements:  Must have a high school diploma or equivalent and must possess a valid driver’s license and acceptable driving record per the City’s drivers Use of Vehicles for City Business policy throughout employment with the City. Two (2) years of experience in parks, landscape, turf, or forestry maintenance preferred.  Class A Commercial Driver’s License (CDL) with air brakes and tanker endorsements, preferred. Accepting Applications through Monday, July 1, 2024 Starting Rate of Pay: $21.00 - $25.00 / hourly, DOQ (This is a non-exempt benefits eligible position.)*Applicants that currently hold a valid Commercial Driver's License (CDL) Class A or B is eligible to receive a stipend; up to $5,000 for a Class A and up to $3,000 for a Class B.Applications will be reviewed on a continuous bias with the anticipation of contacting applicants through the posting date.   Submit your application TODAY!

  • 24-03475 Revenue Auditor IV

    June 21, 2024

    The Office of Income Taxation, in the Division of Corporation Tax has an opening for a Revenue Auditor IV position in the Compliance Section. We are seeking a highly motivated individual to provide clear communication skills with taxpayers and their representative(s) over the phone and in person to resolve tax matters.As Revenue Auditor for the Commonwealth of Kentucky, you will conduct advanced, and highly technical tax audits to determine the accuracy of the return filed, payments made, and the extent of liabilities due (if any).Responsibilities include, but are not limited to:Conducting and leading highly technical level audits on individuals and business returns.Educating and advising taxpayers, personally and over the telephone, of their tax liabilities and responsibilities, filing deadlines, payment obligations as outlined by state tax laws, and department policies and proceduresResearching tax laws, regulations, and policiesUsing departmental resources and applications to provide an accurate and in-depth audit of tax returnsRecording notes proficiently and accurately into appropriate agency computer systems after auditing returns or during telephone conversationsResponding to taxpayer protests of additional tax liabilities or refund denialsMoving between computer screens to find information quickly to answer taxpayers’ questionsTraining lower-level auditors and working on special projects.Ensuring the safety and confidentiality of taxpayer information, data, and recordsThe successful candidate is required to possess clear communication skills to work with taxpayers in person or over the telephone and in writing, sometimes in confrontational situations.Additional / Supplemental information:Required to successfully complete a background investigation including an FBI criminal history record check (fingerprint check).Required to comply with all tax laws.Mostly at a desk using a computer and telephone.Some travel for training and education.We offer opportunities for flexible work schedules.Minimum RequirementsEDUCATION: Graduate of a college or university with a bachelor's degree which includes twenty semester hours or thirty quarter hours in pure accounting courses.EXPERIENCE, TRAINING, OR SKILLS: Three years of experience auditing tax returns. Substitute EDUCATION for EXPERIENCE: NONE Substitute EXPERIENCE for EDUCATION: Certification as Certified Public Accountant or as a Certified Internal Auditor will substitute for the required education; OR Experience with a financial institution, corporation, college, university, state, local, or federal government in financial analysis, economic analysis, Kentucky tax administration, financial planning, cost analysis, credit analysis or loan analysis, accounting, or a related field will substitute for the required education on a year-for-year basis. Two years of professional level tax experience in the audit, review or preparation of excise, corporation, or individual income tax withholding, or property and/or sales tax within a state government Revenue Department or the Internal Revenue Service will substitute for the twenty accounting hours. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONEWorking ConditionsIncumbents working in this job title primarily perform duties in an office setting. Travel may be required.Probationary PeriodThis job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.If you have questions about this advertisement, please contact Faizul Hoque at Faizul.hoque@ky.gov or 502-564-7337. An Equal Opportunity Employer M/F/D 

  • 24-03630 Taxpayer Services Specialist I

    June 21, 2024

    The Office of Income Taxation has an opening for a Taxpayer Services Specialist I in the Division of Individual Income Tax, Compliance Section 2. We are seeking a highly motivated individual to provide clear communication and negotiation skills with taxpayers and their representative over the phone and occasionally in person to resolve tax matters.As a Taxpayer Services Specialist I for the Commonwealth of Kentucky, you will receive supervisory direction and training needed to independently examine a variety of state tax returns for compliance with Kentucky tax laws and regulations.Responsibilities include, but are not limited to:Preparing records and reports detailing the adjustments made to tax returnsEducating and advising taxpayers personally and over the telephone, of their tax liabilities/responsibilities, filing deadlines, payments obligations as outlined by state tax laws, and department policies and proceduresResearching tax laws, regulations, and policiesUsing departmental resources and applications to provide an accurate and in-depth examination of tax returnsRecording notes proficiently and accurately into appropriate agency computer systems after examining returns or during telephone conversationsTimely and accurately responding to taxpayer protests of additional tax liabilities or refund denialsMoving between computer screens to find information quickly to answer taxpayers’ questionsEnsuring the safety and confidentiality of taxpayer information, data, and recordsAdditional / Supplemental information:Required to successfully complete a background investigation including an FBI criminal history record check (fingerprint check).Required to comply with all tax laws.Mostly at a desk using a computer and telephone.Some travel for training and education.We offer opportunities for flexible work schedules.Minimum RequirementsEDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: NONESubstitute EDUCATION for EXPERIENCE: NONE Substitute EXPERIENCE for EDUCATION: Experience in tax preparation, tax administration, the examination of tax records, property appraisal, accounting, business administration, collections, or a related field will substitute for the required education on a year-for-year basis. Current or prior military experience will substitute for the required college on a year-for-year basis. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONEWorking ConditionsDuties are generally performed in an office setting. May require travel with occasional overnight stays within the Commonwealth of Kentucky.Probationary PeriodThis job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.If you have questions about this advertisement, please contact Edward Marchal at Edward. Marchal@ky.gov or 502-564-7555. An Equal Opportunity Employer M/F/D     

  • 24-03629 Taxpayer Services Specialist I

    June 21, 2024

    The Office of Income Taxation has an opening for a Taxpayer Services Specialist I in the Division of Individual Income Tax, Taxpayer Assistance Section. We are seeking a highly motivated individual to provide clear communication and negotiation skills with taxpayers and their representative over the phone and occasionally in person to resolve tax matters.As a Taxpayer Services Specialist I for the Commonwealth of Kentucky, you will receive supervisory direction and training needed to independently examine a variety of state tax returns for compliance with Kentucky tax laws and regulations.Responsibilities include, but are not limited to:Preparing records and reports detailing the adjustments made to tax returnsEducating and advising taxpayers personally and over the telephone, of their tax liabilities/responsibilities, filing deadlines, payments obligations as outlined by state tax laws, and department policies and proceduresResearching tax laws, regulations, and policiesUsing departmental resources and applications to provide an accurate and in-depth examination of tax returnsRecording notes proficiently and accurately into appropriate agency computer systems after examining returns or during telephone conversationsTimely and accurately responding to taxpayer protests of additional tax liabilities or refund denialsMoving between computer screens to find information quickly to answer taxpayers’ questionsEnsuring the safety and confidentiality of taxpayer information, data, and recordsAdditional / Supplemental information:Required to successfully complete a background investigation including an FBI criminal history record check (fingerprint check).Required to comply with all tax laws.Mostly at a desk using a computer and telephone.Some travel for training and education.We offer opportunities for flexible work schedules.Minimum RequirementsEDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: NONE Substitute EDUCATION for EXPERIENCE: NONE Substitute EXPERIENCE for EDUCATION: Experience in tax preparation, tax administration, the examination of tax records, property appraisal, accounting, business administration, collections, or a related field will substitute for the required education on a year-for-year basis. Current or prior military experience will substitute for the required college on a year-for-year basis. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONEWorking ConditionsDuties are generally performed in an office setting. May require travel with occasional overnight stays within the Commonwealth of Kentucky.Probationary PeriodThis job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.If you have questions about this advertisement, please contact Darren Lyons at darren.lyons@ky.gov or 502-564-7655. An Equal Opportunity Employer M/F/D    

  • 24-03625 Taxpayer Services Specialist I

    June 21, 2024

    The Office of Income Taxation has an opening for a Taxpayer Services Specialist I in the Division of Corporation Tax, Taxpayer Assistance Section. We are seeking a highly motivated individual to provide clear communication and negotiation skills with taxpayers and their representative over the phone and occasionally in person to resolve tax matters.As a Taxpayer Services Specialist I for the Commonwealth of Kentucky, you will receive supervisory direction and training needed to independently examine a variety of state tax returns for compliance with Kentucky tax laws and regulations.Responsibilities include, but are not limited to:Preparing records and reports detailing the adjustments made to tax returnsEducating and advising taxpayers personally and over the telephone, of their tax liabilities/responsibilities, filing deadlines, payments obligations as outlined by state tax laws, and department policies and proceduresResearching tax laws, regulations, and policiesUsing departmental resources and applications to provide an accurate and in-depth examination of tax returnsRecording notes proficiently and accurately into appropriate agency computer systems after examining returns or during telephone conversationsTimely and accurately responding to taxpayer protests of additional tax liabilities or refund denialsMoving between computer screens to find information quickly to answer taxpayers’ questionsEnsuring the safety and confidentiality of taxpayer information, data, and recordsAdditional / Supplemental information:Required to successfully complete a background investigation including an FBI criminal history record check (fingerprint check).Required to comply with all tax laws.Mostly at a desk using a computer and telephone.Some travel for training and education.We offer opportunities for flexible work schedules.Minimum RequirementsEDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: NONE Substitute EDUCATION for EXPERIENCE: NONE Substitute EXPERIENCE for EDUCATION: Experience in tax preparation, tax administration, the examination of tax records, property appraisal, accounting, business administration, collections, or a related field will substitute for the required education on a year-for-year basis. Current or prior military experience will substitute for the required college on a year-for-year basis. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONEWorking ConditionsDuties are generally performed in an office setting. May require travel with occasional overnight stays within the Commonwealth of Kentucky.Probationary PeriodThis job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.If you have questions about this advertisement, please contact Mark Smith at Mark.Smith@ky.gov or 502-564-9139. An Equal Opportunity Employer M/F/D  

  • 24-03623 Taxpayer Services Specialist I

    June 21, 2024

    The Office of Registration & Operations has an opening for a Taxpayer Service Specialist I in the Division of Registration, Business Registration Branch, Registration and Compliance Section 3. We are seeking a highly motivated individual to provide clear communication and negotiation skills with taxpayers and their representative over the phone and occasionally in person to resolve tax matters.As a Taxpayer Services Specialist I for the Commonwealth of Kentucky, you will receive the direction and the training needed to successfully review tax returns and resolve problems for taxpayers.Responsibilities include, but are not limited to:Conferring directly with taxpayers that call, walk in, or write to a central office or taxpayer service center to, answering any questions, complaints or to explain adjustments or outstanding tax liabilities or delinquencies, related to laws governing any one or all of the state taxes administered by the Department of Revenue.Addressing situations and making decisions on how to resolve the taxpayer's concerns as well as the Commonwealth's concerns about case resolution and coordinating the resolution of the inquiries, questions, or complaints with all divisions within the department.Assisting taxpayers in computing and paying tax liabilities, preparing, paying, and filing timely and/or delinquent returns for one or all state taxes administered by the Department of Revenue.Recording notes proficiently and accurately into agency computers systems during telephone conversations.Moving between computer screens to find information quickly to answer taxpayers’ questions.Ensuring the safety and confidentiality of taxpayer information, data, and records.Remaining up to date on tax laws, policies, and regulations by regularly attending in-house and outside seminars, training sessions, and educational opportunities.Performs other duties as required.Additional / Supplemental information:Required to successfully complete a background investigation including an FBI criminal history record check (fingerprint check).Required to comply with all tax laws.Mostly at a desk using a computer and telephone.Some travel for training and education.We offer opportunities for flexible work schedules.Minimum RequirementsEDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: NONE Substitute EDUCATION for EXPERIENCE: NONE Substitute EXPERIENCE for EDUCATION: Experience in tax preparation, tax administration, the examination of tax records, property appraisal, accounting, business administration, collections, or a related field will substitute for the required education on a year-for-year basis. Current or prior military experience will substitute for the required college on a year-for-year basis. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONEWorking ConditionsDuties are generally performed in an office setting. May require travel with occasional overnight stays within the Commonwealth of Kentucky.Probationary PeriodThis job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.If you have questions about this advertisement, please contact Meghan Robinson at Meghan.Robinson@ky.gov or 502-564-7428. An Equal Opportunity Employer M/F/D 

  • 24-03622 Taxpayer Services Specialist III

    June 21, 2024

    The Office of Income Taxation has an opening for a Taxpayer Services Specialist III in the Division of Individual Income Tax. We are seeking a highly motivated individual to provide expert technical assistance to taxpayers and staff using clear communication skills and provide guidance to taxpayers and their representative over the phone and occasionally in person to resolve tax matters.As a Taxpayer Services Specialist III for the Commonwealth of Kentucky, you will provide direct and independent assistance and case resolutions to taxpayers and other department employees as a subject matter expert. You will independently examine a variety of state tax returns for compliance with Kentucky tax laws and regulations. You will also promote voluntary compliance by assisting taxpayers over the phone, in writing, and in person to explain state tax laws and regulations, reporting requirements, and payment deadlines. You will develop training materials and educate department employees. You will serve as a project leader on special assignments.Responsibilities include, but are not limited to:Preparing records and reports detailing the adjustments made to tax returns.Educating and advising taxpayers personally and over the telephone, of their tax liabilities and responsibilities, filing deadlines, payments obligations as outlined by state tax laws, and department policies and procedures.Researching tax laws, regulations, and policies.Using departmental resources and applications to provide an accurate and in-depth examination of tax returns.Recording notes proficiently and accurately into agency computers systems during telephone conversations.Responding to taxpayer protests of additional tax liabilities or refund denialsMoving between computer screens to find information quickly to answer taxpayers’ questions.Ensuring the safety and confidentiality of taxpayer information, data, and records.Developing training materials and educating employees.Serving as project leader on special assignments or projects.Additional / Supplemental information:Required to successfully complete a background investigation including an FBI criminal history record check (fingerprint check).Required to comply with all tax laws.Mostly at a desk using a computer and telephone.Some travel for training and education.We offer opportunities for flexible work schedules.Minimum RequirementsEDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: Must have four years of professional experience in tax records examination, tax administration, tax investigation, or tax auditing. One year of the required experience must include providing direct technical assistance to taxpayers. Substitute EDUCATION for EXPERIENCE: NONE Substitute EXPERIENCE for EDUCATION: Experience in tax records examination, tax administration, tax investigation, tax auditing, property appraisal, accounting, business administration, collections or a related field will substitute for the required education on a year-for-year basis. Current or prior military experience will substitute for the required college on a year-for-year basis. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONEWorking ConditionsIncumbents working in this job title primarily perform duties in an office setting.Probationary PeriodThis job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.If you have questions about this advertisement, please contact Rhonda Ray at rhonda.ray@ky.gov or 502-564-7565. An Equal Opportunity Employer M/F/D 

  • 24-03621 Taxpayer Services Specialist I

    June 21, 2024

    The Office of Sales and Excise Taxes has an opening for a Taxpayer Services Specialist I in the Division of Miscellaneous Taxes, Motor Vehicle Usage Tax Section. We are seeking a highly motivated individual to provide clear communication and skills with taxpayers and their representative(s) over the phone and occasionally in person to resolve tax matters.As an entry level Taxpayer Services Specialist I for the Commonwealth of Kentucky, you will receive the direction and the training needed to successfully review tax returns and resolve problems for taxpayers.Responsibilities include, but are not limited to:Educating and advising taxpayers of their tax liabilities/ responsibilities, filing deadlines, tax payment obligations, and department policies and procedures.Reviewing tax returns as directed.Updating notes, histories, and taxpayer information in agency computer systems.Recording notes proficiently and accurately into agency computers systems during telephone conversations.Moving between computer screens to find information quickly to answer taxpayers’ questions.Ensuring the safety and confidentiality of taxpayer information, data, and records.Remaining up to date on tax laws, policies, and regulations by regularly attending in-house and outside seminars, training sessions, and educational opportunities.Performs other duties as required.Additional / Supplemental information:Required to successfully complete a background investigation including an FBI criminal history record check (fingerprint check).Required to comply with all tax laws.Mostly at a desk using a computer and telephone.Some travel for training and education.We offer opportunities for flexible work schedules.Minimum RequirementsEDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: NONE Substitute EDUCATION for EXPERIENCE: NONE Substitute EXPERIENCE for EDUCATION: Experience in tax preparation, tax administration, the examination of tax records, property appraisal, accounting, business administration, collections, or a related field will substitute for the required education on a year-for-year basis. Current or prior military experience will substitute for the required college on a year-for-year basis. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONEWorking ConditionsDuties are generally performed in an office setting. May require travel with occasional overnight stays within the Commonwealth of Kentucky.Probationary PeriodThis job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.If you have questions about this advertisement, please contact Richard Shearer at Richard.Shearer@ky.gov or 502-564-6468. An Equal Opportunity Employer M/F/D  

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Please note: These job postings are pulled from our university-wide career site, Handshake. Job postings appear on this list based on the degrees and other options chosen by employers when listing their job opportunity. You may see some position listings that do not appear to be directly related to this degree. However, they are positions that an individual with this degree could also explore - either while still a student or after graduation. This also does not represent an exhaustive list of all opportunities to which a student with this degree may apply, but simply a sample of currently available positions. You can view all available jobs on Handshake by clicking the link above or by clicking the "More Jobs" link at the bottom of the listing section.

Robert Ituarte

The online MSDM gives me the opportunity to expand my specialized knowledge and offer applicable expertise in the field, volunteering with my city’s Emergency Operations Center in regional training activities.

ROBERT ITUARTE
BEM 2017, MSDM 2017