Staff Home Role

Important Dates

January 14-25: Instructors issue Nanook Navigator early progress reports & at-risk cases are managed by advisors

January 21: Last day for student- and faculty-initiated drops with refund (course does not appear on academic record)

February 1: Deadline to apply for fall graduation

February 21: Instructors enter mid-term grades in UAOnline. View mid-term grades in Nanook Navigator. 

March 14:
 Advisor Registration Appointment Campaign

March 25: Last day for student- and faculty-initiated withdrawals (W grade appears on academic transcript)

April 4: Spring 2022 priority registration (UAF degree students)

April 18: Spring 2022 open registration

April 25:Last day of instruction

April 28: 
Returning but Not Enrolled Calling Campaign begins (list released to callers/advisors)


May 4: Deadline for faculty to post final grades (noon)

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Log into Nanook Navigator: https://uaf.campus.eab.com/

Sign up for training here: https://forms.gle/yWQbFFzStmsQBL9b8 


Student Engagement & Support


Student Engagement & Support Infograph

Learn how to log into your Nanook Navigator profile, switch roles, view assigned students, search for students, and change your profile semester data.

Here is the getting started training video.

How to navigate the student profile video.

Review the getting started guide here.

Students are able to view drop-in availability and place themselves into a virtual waitlist connected to a staff member, instructor, tutor or all staff in a location. This is only accessible if the location has drop-in availability and has requested to turn on these features. Instructions on setting up your drop-in availability and syncing your calendar.  There are also instructions on how to set up your personal zoom meeting link, waiting room settings, and how to add your personal video conferencing link to student appointments in Nanook Navigator. 

Nanook Navigator reflects only the assigned advisors in Banner screen "Multiple Advisors (SGAADVR)". Advisors pulled into Nanook Navigator are both the primary and secondary but advisors need to be assigned to a 999999 end term. If the beginning term is not the current term then you may need to click on the maintenance button and copy advisorWatch the video below for instructions on how to update an advisor in Banner. 

If you do not have SGAADVR or advisor access in Banner please complete the access request form  at https://www.uaf.edu/reg/faculty/faculty-forms.php​ ​, select Account Access Request to UAF Student Data. For access type check "A Person Advising Students."  If you are assigning advisors to students and the advisors' names are not available then they will need to complete the Account Access Request form.

  1. Review the Best Practices Advisor Assignments in Banner
  2. Log Into Banner 9 with your UA credentials.
  3. Type SGAADVR into the search bar, click on the SGAADVR form
  4. Enter the student's ID number
  5. Enter the current term (202001- Spring)
  6. Click Go
  7. You may need to click Maintenance if the From Term is not the current term
    1. Click Copy Advisor
  8. Click Insert to Add an Advisor
    1. Type in the advisor's ID number, Advisor Type: MAJR
    2. Check the box for Primary (if you are the primary Major advisor)
  9. Save

At-risk reports are created when instructors mark a student “At-Risk” during a progress report campaign. These reports include course details, number of absences (optional), current grade (optional), comments from instructor to advisors, instructor name, and alert reasons.

You can pull a report of the student flagged as at-risk through the report's features. You can pull this data by advisor assignment, major/s, college, watch lists, or etc. 

Here is the intervention reports training video: https://media.uaf.edu/media/t/1_1hcpng81

Advisors are able to issue alerts in between instructor progress reports. Alerts are a way to draw attention to a student who might be at risk for a variety of reasons, such as, needing tutoring, missing course materials, poor attendance, observations of student struggles, or other. Issuing an alert can draw attention to these students, create a virtual referral and prompt action from the student's academic advisors.

Advisor intervention and data reports key

Here is the video on how to issue an alert: https://media.uaf.edu/media/t/1_no94d1k9.

Alerts are created when instructors mark a student “At-Risk” during a progress report campaign or an academic alert was issued. These reports include cumulative GPA, alert reason, course related to the alert, alert is connected to a progress report or not,  and the comment from the issuer. 

You can pull a report of the students with alerts in the report's features. You can pull this data by advisor assignment, major/s, college, assigned advisor for management, watch lists, or etc. 

Advisor intervention and data reports key

Here is the intervention reports training video: https://media.uaf.edu/media/t/1_1hcpng81

Appointment campaigns allow staff and instructors to reach out to specific populations of students to encourage them to schedule appointments. This functionality is commonly used when you have identified a population of students in need of additional support, and you are sending them a request to schedule an appointment with you.

*Note: Students will receive a personalized scheduling link through the campaign and do not need to log in to schedule their appointment.

How to send a reminder and add new students to a live campaign.

How to update  your current active or unsent campaign.

How to report on an appointment (appointment summary) for campaign appointments.

 

Here is the appointment campaigns training video: https://media.uaf.edu/media/t/1_pgmgplhi

Staff, Instructors, and Tutors can schedule appointments with students.  When appointments are scheduled in Nanook Navigator this will create more efficient processes for the appointment summary report and appointment management. 

*Students will be able to request appointments in Nanook Navigator in the near future.

 

Here is the appointment training video: https://media.uaf.edu/media/t/1_21v1h8lt.

Student Name, ID, Categories, Tags, Classification, Major, Cumulative GPA, Assigned Advisors, phone number, gender, ethnicity, address, Term Credit hours, Term GPA, Total Credit Hours Earned, student opted out of SMS, and opt in SMS.

 

Here is the student data reports video: https://media.uaf.edu/media/t/1_i6tmc0gs.

Student enrollment report provides student courses by semester, mid-term grades  and final grades along with other associated course information. 

Advisor intervention and data reports key

View student grades through the enrollment report, student profile or progress reports report. 

Here is the student data reports video: https://media.uaf.edu/media/t/1_i6tmc0gs.

Run an advanced search to get a quick list of student names and students IDs. Staff and faculty advisors can utilize this list for creating watch lists, communicating to students, scheduling appointments, and use in combination with several other Nanook Navigator features. 

 

Here is the advanced search training video: https://media.uaf.edu/media/t/1_nb2f79q3

Run an advanced search to get a quick list of student names and students IDs of students who have not registered for an upcoming semester. Student care employees can utilize this list for creating student lists, communicating to students, scheduling appointments, and use in

combination with several other Nanook Navigator features. 

Instructions on setting up your appointment availability, campaign appointment availability and syncing your calendar.  There are also instructions on how to set up your personal zoom meeting link, waiting room settings and how to add your personal video conferencing link to student appointments in Nanook Navigator. 

To edit an appointment you will need to access that appointment through the Nanook Navigator calendar or appointment queues. 

*Availability set in NN does not change your Gmail/Outlook calendar availability. Details from your professional calendar do not feed into Nanook Navigator it will only be indicated that you are busy and block that time out.

UA provided Zoom cheat sheet.

How to avoid Zoom-bombing

Here is the availability & calendar sync training video: https://media.uaf.edu/media/t/1_al5bgui5

Students are able to view drop-in availability and place themselves into a virtual waitlist connected to a staff member, instructor, tutor or all staff in a location. This is only accessible if the location has drop-in availability and has requested to turn on these features. 

Who are my advisees?

This hand-out provides instructions on how to pull a list of your advisees.  The report can also provide the assigned advisors for any current student, allowing you to search by major, school, watch list, and etc. 

Assigned advisors are Individual Advisors or Unit/Department Code Advisors assigned to students in the Multiple Advisors SGAADVR screen in Banner. Advisor assignment data pulled into Nanook Navigator includes both the primary and secondary assigned advisors for the listed semesters (each student) in Banner.

Student lists are static lists of students that can only be updated by the user that created them. They are useful for tracking information about a group of students or campaigns. A watch list allows a user to upload a list of their own active students or they can create a watch list from advanced searches or individual student profiles. A user can perform advanced searches and report pulls on their watch list of students (i.e. pulling final grades of those specific students each semester).

Here is the student list video: https://media.uaf.edu/media/t/1_10fvoezd

A case is an electronic “case file” where staff and instructors across departments (e.g., financial aid, bursar, tutoring, and advising) can coordinate and collaborate on the follow up with students. Cases create a more formalized next step for action or intervention on an issued alert. See the Manage Your Cases button below for case management practices and instructions. 

  • Cases are to be claimed within 3 business days of receiving the case assignment.
  • Cases are to be managed and closed within 2 weeks of receiving the case assignment.
  • If you receive no response from a student and you are concerned then you may report this concern to the Center for Student Rights and Responsibilities team and close the case in Nanook Navigator.

Template communications for outreach. 

Here is the case management training video: https://media.uaf.edu/media/t/1_rt0gyt6c & full guide

Cases Report provided all cases details, but is not available to all users. If you would like a copy of your advisees cases please provide the timeline, and the advisor's name to the Nanook Navigator Administrator at uaf-nanooknavigator@alaska.edu.

The Report on an Appointment allows staff and faculty to create an electric student file through appointment summaries. Appointment Summaries provide staff and faculty with the ability to record interactions with students pertaining to a specific appointment or communication.

Here is the appointment summary training video: https://media.uaf.edu/media/t/1_op82cxnl

 

This report provides appointment summaries in bulk based on specific dates and search criteria. 

 

Here is the appointment reports training video:  https://media.uaf.edu/media/t/1_emexg4ld

Send text messages to students through Nanook Navigator.

Send e-mails to students, advisors or instructors in Nanook Navigator. Email Templates and Best Practices worksheet

Here is the communications video: https://media.uaf.edu/media/t/1_17zw1rqe.

Outreach templates for texting, emails and calls. 

This key provides a list of the Nanook Navigator categories which can be used in reports and advanced searching. The key also provides a list of student holds or status codes you may see when viewing a student profile.

Add notes to a student's profile.

*Starts at 3:38

Getting Started: Learn how to log into your Nanook Navigator profile, switch roles, view assigned students, search for students, and change your profile semester data.

SGAADVR

If you do not have SGAADVR or advisor access in Banner please complete the access request form  at https://www.uaf.edu/reg/faculty/faculty-forms.php​ ​, select Account Access Request to UAF Student Data. For access type check "A Person Advising Students."  If you are assigning advisors to students and the advisors' names are not available then they will need to complete the Account Access Request form.

Create your own electronic student lists

List of ideas:

  • List of advisees (until all advisees are updated in Banner)
  • Continuing but not registered
  • Pulling mid-term/final grades
  • Specific demographic sets of students
  • At-risk students (low GPA, low progress, no degree plan, progress report)
  • Students set/not set for graduation

Nanook Navigator Key

  • This key provides a list of the Nanook Navigator categories which can be used in reports and advanced searching. The key also provides a list of student holds or status codes you may see when viewing a student profile.
  • Navigator Key Handout

 

Notes (not reports on appointements)  Video   *Starts at 3:38

Drop-In Availability and Calandar Sync:

  • Students are able to view drop-in availability and place themselves into a virtual waitlist connected to a staff member, instructor, tutor or all staff in a location. This is only accessible if the location has drop-in availability and has requested to turn on these features. Instructions on setting up your drop-in availability and syncing your calendar.  There are also instructions on how to set up your personal zoom meeting link, waiting room settings, and how to add your personal video conferencing link to student appointments in Nanook Navigator. 
  • Set Up Drop-in Availability and Calendar Sync

 

 

Appointment Caimpaigns:

 

 

  • Appointment Requests & Drop-In Management Handout

 

Appointment Summaries provide staff and faculty with the ability to record interactions with students pertaining to a specific appointment or communication.

 

Notes (not reports on appointements)  Video   *Starts at 3:38

 

Please review the Nanook Navigator Text Message Policy before texting.

 

 

Issuing an alert can draw attention to these students, create a virtual referral and prompt action from the designated staff.

Advisors and staff case management resources: 

Reports related to alerts and referals: 

Who are my advisees?

 

Data can be pulled by your assigned student, relationship, major/s, college, student lists, or other criteria. 

 At-risk reports are created when instructors or staff members provide feedback on progress reports or referals (ad-hoc alerts). 

Student Data Reports: Student enrollment report provides student courses by semester, mid-term grades  and final grades along with other associated course information. Student information report provides assigned advisors, phone number, gender, ethnicity, address, term credit hours, term GPA, total credit hours earned, student opted out of SMS, and opt in SMS.

 

Appointment & Notes Reports

 

Student Data Reports:

 

 

Campus Guide 

EAB Resources- Education Advisory Board (EAB) provides a variety of information, articles, data, handouts, and initiatives to the public. Anyone with an alaska.edu email address may create a profile in EAB to access more information, articles, data, handouts, and initiatives. Here is a handout with instructions on how to set up your EAB resources account.