Resident Assistant (RA) are residence hall community leaders. They host programs, oversee the hall for security and maintenance, and are a resource for students. They live amongst their residents and are available for questions, concerns, or help. RAs perform nightly safety rounds two to three times each night. The goal of an RA is to be a peer authority in the residence hall who sets examples through their own actions.

Desk Attendants (DA) work in residence halls to provide customer service and promote a safe environment. DAs are responsible for maintaining accurate shift reports, facilitating the guest sign-in process. DAs routinely use department records, such as hall rosters and trespass lists, to verify resident and guest identification and enforce guest policies.

Front Office Assistants help the Central Office staff by answer phones and email, greeting residence when they enter the office and maintaining the files. The Office Assistant also performs tasks as assigned. Position open as needed.

Facilities Crew are primarily responsible for the minor routine maintenance tasks not requiring skilled trades mechanics. This includes furniture repair, lighting replacements, cabinet repairs, vacuum, screens, blinds, and other minor repairs. They assist in moving and storage functions, residence cleaning, and grounds keeping. Position open as needed.

Guest Housing Office Supervisor manages office communications including answering, and properly forwarding telephone calls, monitoring email accounts as needed, and responding to all other forms of office communication as necessary. This position also sets appointments, maintains calendars, and performs research projects as assigned.

Guest Housing Office Staff provide customer service, cashiering and front desk support for UAF Guest Housing. Position is similar to that of a desk clerk in the hotel industry with modified responsibilities to meet the special needs of Guest Housing and Residence Life operations. Position will also include some building management responsibilities, similar to a Resident Assistant position.

Guest Housing Hospitality Staff position encompasses hospitality housekeeping functions, as well as light customer service functions. Position will also include some building management responsibilities, similar to a Resident Assistant position. Residence Life has an external custodial contract, which is responsible for cleaning bathrooms (which includes toilets, sinks, showers and bathtubs) and common areas in all residence halls (except Wickersham and Cutler Apartments). Position reports to the Crew Lead(s).

Paint Crew positions are specifically hired and trained for routine facility painting projects. Project management is provided by Facilities Services and supervised by RL Facilities management.